Privacy Policy
This Privacy Policy applies to personal data collected by Soto Law PLLC, its subsidiaries, or affiliates (“Company,” “we,” “us,” or “our”) in person, through our websites, microsites, or mobile sites that expressly adopt, display, or link to this Privacy Policy, including www.andreasotolaw.com (collectively, the “Website”), or through the official social media pages we operate on Facebook, TikTok, LinkedIn, Instagram, YouTube, and other social media platforms (“Social Media Pages”). The services we provide, including our Website, are collectively referred to herein as the “Services.” This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal data.
Information We Collect
While using our Services, you may provide us with certain information including:
Device Information: When you visit our Website, interact with our Social Media Pages or online ads, or open our emails, we automatically learn about your browser, device type, IP address, internet service provider, and other technical information about your device.
Website Activity: We collect information about your interactions with our Website including the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, links clicked, buttons clicked, mouse movement, scroll behavior, and other diagnostic data. This information may then be used to replay your interaction, which may be used to troubleshoot Website issues, either individually or in the aggregate, to improve Website functionality and to analyze user interaction. This information could include personal data, depending on what information you provide.
Contact Information: We may collect your contact information, such as your first and last name, email address, phone number, address, state, province, ZIP/postal code, and city.
Demographic Information: We may have access to demographic details about our clients or prospective clients, such as date of birth, gender, ZIP code, and other similar details.
Case or Matter Information: If you contact us regarding immigration or other legal services, we may collect information related to your matter, including information you voluntarily provide in consultation forms, contact forms, by phone, by email, or during meetings.
Job Applications: If you apply for employment, we may collect the content you provide such as your resume, cover letter, and any information contained therein.
Financial Information: We may collect payment-related or banking information in order to provide you with our Services. When you pay for a Service via bank transfer or other payment method, we may ask you to provide information to facilitate that transaction and to verify your identity. Such information may include, without limitation, date of birth, passport or national ID card, bank card statement, or other information linking you to an address, where legally necessary or appropriate.
Call and Email Records: If you call or email us, we may request that you share certain personal information and we may keep records of those conversations and communications.
Social Media Information: If you decide to register through or otherwise grant us access to your social media account, we may collect information that is already associated with your social media account, such as your name, your email address, your activities, or your contact list associated with that account. You may also have the option of sharing additional information with the Company through your social media account. If you choose to provide such information, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Content You Submit: We collect any content you submit to our Website, Social Media Pages, or to us in person.
How We Collect Your Information
We may collect the information described above directly from you, from third parties we partner with, or through cookies or other automated means. These sources may include:
You: We collect information directly from you whenever you visit our Website, contact us with questions or comments, engage our Services, upload content to our Website or Social Media Pages, complete forms for or provide information in connection with a job application, or fill out any forms on our Website or Social Media Pages.
Your device or browser: Certain information is automatically collected from your device or browser and analyzed when you visit our Website, interact with our Social Media Pages or online advertising, or open our emails.
Third parties: We work with third parties who provide services to us, such as analytics, advertising, scheduling, intake, CRM, or payment processing companies. These third parties may share information they have collected with us. Your information may also be collected and processed by third parties, such as the payment providers you select, who will process your information independently in accordance with their own privacy notices.
Social media platforms: Social media platforms may share certain information with us. You can learn more about how social media platforms collect and use your information by reviewing their privacy policies and settings.
Cookies: We use cookies (small data files stored on your device or browser) and other similar technologies to automatically collect information when you visit our Website or interact with our emails. Through the use of cookies, we may link information about your interactions with our Website or emails over time. Any information collected by us or by third parties through the use of cookies or similar technologies may be linked with other information we collect about you. For more information about how we use cookies and what your options are regarding our use of cookies, please see our Cookie Policy below.
Use of Your Information
The Company may use your information for the following purposes:
To provide and maintain our Services: Providing our Services to you, promoting and marketing our Services, improving our Services, communicating with you about our Services, and complying with our legal obligations relating to those Services.
For the performance of a contract: Processing your information in connection with pre-contract activities and discussions with you, or performing a contract that we have with you.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
To communicate with you: To communicate with you, including responding to your requests, asking for feedback through surveys or other messages, or sending you information that we think may be of interest to you.
For advertising: We may use your information to present advertising online and via email, SMS, or other communication channels, including through partnerships with social media platforms and internet search engines.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by us about our Service users is among the assets transferred.
For security: Protecting the Company and our Service users from fraud, security threats, and other illegal or harmful activity. We and our third-party service providers may disclose specific individual information if we or they reasonably believe it is necessary to: (i) investigate any suspected misuse of the Services; (ii) protect or defend the rights, property, and interests of the Company, our Website users, or the interests of our third-party service providers; or (iii) under exigent circumstances, to protect the personal safety of users of the Website or the public.
For legal obligations: To comply with legal and regulatory requirements and respond to requests from courts or other government bodies.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Services, marketing, and your experience.
Sharing of Information
We may share your information in the following situations:
With service providers: We partner with third parties to assist with many aspects of our business, including service providers who help us communicate with you. These third parties may provide services related to any of the purposes described in this Privacy Policy, and we may share with them any types of information described in “Information We Collect.” We may also receive information collected by these third parties and combine it with the information we have collected. Some of these third parties may be located outside the United States. Your information may also be collected and processed by third parties who will process your information independently in accordance with their own privacy notices.
For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With marketing providers: We partner with third parties to assist with the advertising and marketing of our business. We may share with them the types of information described in “Information We Collect.” We may also receive information collected by these third parties and combine it with the information we have collected.
With other third parties: We may disclose information about you, including to government bodies or law enforcement agencies, when we believe it is necessary for compliance with the law or to protect our Services, the users of our Services, or the public.
With your consent: We may disclose your information for any other purpose with your consent.
Retention of Your Information
The Company will retain your information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and policies, and maintain our business records.
In some circumstances, we may anonymize your information for research, analytics, or statistical purposes, in which case we may use such anonymized information indefinitely.
Security of Your Information
The security of your information is important to us, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.
No Attorney-Client Relationship / Confidentiality Notice
Submitting information through our Website, Social Media Pages, intake forms, text messages, or by email does not create an attorney-client relationship between you and Soto Law PLLC.
Please do not send confidential or time-sensitive information through the Website or other electronic communications until an attorney-client relationship has been formally established through a signed agreement with our firm. While we take reasonable precautions, communications through the Website or internet-based systems may not always be secure.
Third-Party Links
For your convenience, we may enable you to navigate to third-party sites through links on our Website. We do not endorse these third-party sites, do not necessarily have any affiliation with these third-party sites, and we do not control and are not responsible for their internet and web practices. Whether the third-party content appears within our Website environment or you leave our Website for another site to view it, the terms, conditions, and privacy policies of those other websites govern your online experience. Please review their separate terms of service and privacy policies if you have any questions about their practices.
Your Privacy Choices
You can control the information we collect and use in the following ways:
Location Information: You can disable location-based services on your mobile device or web browser by adjusting the settings on your device or browser. This may prevent our Website from accessing your location information. Note that some services may not be available if you disable location-based services.
Marketing Emails: You may opt out of our marketing emails by following the unsubscribe instructions included in those emails or by contacting us using the contact information below.
Social Media: This Privacy Policy does not cover the privacy and security practices of social media platforms on which we maintain Social Media Pages. Please review the terms, policies, and settings of those platforms if you have questions about how they collect and use your data.
Online Advertising: You may be able to opt out of certain forms of targeted advertising through industry tools, browser settings, or platform settings.
Google Analytics: We may use Google Analytics or similar tools to understand Website traffic and usage. These tools may collect data to track and monitor use of our Services. You can opt out through available browser add-ons or your browser settings.
Postal Marketing: To opt out of other forms of marketing, including postal mail where applicable, please contact us using the details below.
If you are a resident of a U.S. state that provides you rights with respect to your personal data, you can learn more in the “U.S. Privacy Rights” section below.
Text Messaging Terms
By texting a keyword to a short code, submitting your mobile number through our Website, or otherwise opting in through one of our office locations or communications, you consent to receive text messages that may be sent via an automatic telephone dialing system to the mobile number you provide to the Company. You understand that consent to receive these messages is not required as a condition of purchasing any goods or services.
Your consent to receive automated text messages is completely voluntary. You may opt out at any time. To opt out of text messages, text STOP to any text message you receive from us or contact us using the information below. You acknowledge and agree that texting STOP to any text message you receive from us will serve as an opt out of text messages only and does not serve as a company-wide “do not call” request.
For help related to our text messaging program, reply HELP to any text message you receive from us.
You represent that any contact information you provide to us, including your name, mailing address, email address, and telephone number, is true and accurate and that you are the current subscriber or owner of any telephone number you provide. You agree to notify us promptly if any of your contact information changes.
Message and data rates may apply. Please consult your wireless carrier for applicable rates and terms. Our text message program may not be available on all wireless carriers.
Text messaging consent and related mobile information will not be shared with third parties for their marketing purposes.
Cookie Policy
We use cookies and similar tracking technologies to track activity on our Website and store certain information. Tracking technologies used may include beacons, tags, scripts, and pixels to collect and track information and to improve and analyze our Website.
The technologies we use may include:
Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly.
Web Beacons: Certain sections of our Website and emails may contain small electronic files known as web beacons, pixel tags, or clear gifs that permit the Company, for example, to count users who have visited certain pages or opened an email and for other related Website statistics.
Session and Persistent Cookies: Some cookies are deleted when you close your browser, while others remain on your device until they expire or are deleted.
We may use cookies for the following purposes:
Necessary / Essential CookiesThese cookies are essential to provide you with services available through the Website and to enable you to use certain features.
Cookie Notice Acceptance CookiesThese cookies identify whether users have accepted the use of cookies on the Website.
Functionality CookiesThese cookies allow us to remember choices you make when you use the Website, such as language preference or form completion progress.
Tracking and Performance CookiesThese cookies help us understand traffic patterns, user behavior, and Website performance.
Targeting and Advertising CookiesThese cookies may track your browsing habits to help deliver advertising more relevant to your interests.
Children’s Privacy
Our Website is not intended for children under the age of 16, and no one under 16 should provide personal data to us through the Website. We do not knowingly collect personal data from children under 16. To request deletion of personal data relating to a child under 16, please contact us using the information below.
U.S. Privacy Rights
Certain U.S. states afford residents rights with respect to their personal data. The rights described in this section are subject to exemptions under applicable law.
If your personal data is subject to a privacy law in your state, you may have certain privacy rights regarding that information, including the right to:
know, access, and confirm your personal data;
request deletion of your personal data, subject to legal exceptions;
correct inaccuracies in your personal data;
obtain your personal data in a portable and readily usable format;
opt out of the use or processing of your personal data for profiling or targeted advertising; and
opt out of the sale or sharing of your personal data, where applicable by law.
We will not discriminate against you for exercising any privacy rights available to you under applicable law.
Certain state laws may also provide you the right to appeal our decision regarding your privacy request if we decline to take action.
How to Submit a Privacy Rights Request
If you wish to exercise any privacy rights available to you under applicable law, you may submit a request by contacting us using the information listed below. To help us verify your request, please include:
the type of request you are making;
your full name;
your email address;
your phone number; and
your valid physical address.
We may need to request additional information to verify your identity before processing your request. Information collected for this purpose will be used only for verification and response purposes.
Authorized Agent
If permitted by applicable law, you may authorize an agent to exercise privacy rights on your behalf. We may require verification of both your identity and the agent’s authority to act on your behalf before processing the request.
Sensitive Data
Where required by applicable law, we will not process your sensitive personal data without appropriate notice, consent, or another lawful basis.
Categories of Personal Data Collected and Disclosed
We may collect and disclose categories of personal data including, where applicable:
identifiers;
contact information;
demographic information;
financial information;
commercial or transaction information;
internet or other electronic network activity information;
geolocation data;
employment or professional information;
communications and content you submit; and
other information you voluntarily provide to us.
We may disclose this information to service providers, marketing vendors, analytics providers, payment processors, social media platforms, legal authorities, and other third parties as permitted by law and described in this Privacy Policy.
Sale / Sharing Disclosure
While we do not sell personal data for monetary compensation, certain state laws may characterize our use of advertising or analytics partners as “selling” or “sharing” personal data for purposes of cross-context behavioral advertising.
We do not knowingly sell or share the personal data of individuals under 16 without legally required consent.
Text messaging consent and related mobile information are not sold or shared with third parties for cross-context behavioral advertising or marketing purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any updated version on this page and revise the “Last Updated” date. If we make material changes, we may also provide additional notice as required by law.
You should review this Privacy Policy periodically for any changes. Changes become effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us by email at info@andreasotolaw.com